Administrative Assistant Position

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We are currently hiring for a part time Administrative Assistant! Approximately 28 hours per week.

The Administrative assistant acts as a point of contact for the Forest Highlands members, as well as to General Manager and Board of Directors.  This position ensures that questions from members, public and other external customers are answered quickly and in a professional, friendly manner through face-to-face interactions, phone calls and email/written correspondence.  This position is ultimately being responsible for administrative support to the General Manager, Forest Highlands Foundation, and Forest Highlands Board of Directors.

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Essential Functions:
•Customer Service – Greets customers, assess their needs and explains services , processes and guidelines as related to members. Will reply to all member/customer inquiries via telephone and email. Ensure all correspondence is created (typed) reviewed and sent accordingly. Use tact, discretion, and good judgement in handling sensitive and confidential information.

•Meeting and Event Management – Manage Forest Highlands Foundation Meetings and events from inception to completion. Assist with Board of Directors, General Manager and Design Review Board meeting preparation and follow up, including maintaining agendas, creating pre-meeting packets, taking notes if needed, distributing and checking on follow-up items. Able to organize all items as needed in order for facilitator/presenters to be efficient.

•Clerical – Creates and maintains spreadsheets using advanced Excel functions and calculations to develop reports and lists.  Manage maintenance and ordering of office equipment and supplies. Disperse incoming mail to correct recipients throughout the office, Write reports from senior staff meeting minutes.  Develop PowerPoint presentations as requested.  Perform administrative tasks such as filing, faxing, photocopying, collating and scanning documents.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:
•Associates Degree and/or 2 years’ experience in administrative position
•Exceptional written and oral communication skills
•Excellent Typing skills
•Must be proficient with Microsoft Word, Outlook, Excel and PowerPoint
•Highly professional demeanor with skills in face to face and telephone techniques
•Proven ability to execute multiple projects simultaneously and apply relevant interdepartmental information
•Self-motivated, great customer service skills, energetic learner with a good sense of humor
•Excellent interpersonal, organizational and time management skills
•Flexibility in working schedule to include evenings, weekends and holidays as needed
•Proven attention to detail
•Ability to learn and use new software
•Prior knowledge of Golf Club/HOA operations a plus

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