Forest Highlands is Now Hiring Food & Beverage Manager
Forest Highlands is looking for a proven collaborative leader with excellent interpersonal skills to fill our Food and Beverage Manager position!
Overview of the Food and Beverage Manager position:
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedure. Manages the day-to-day operations while verifying that all service standards are met. Works within the operating budget, and verifies that all standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work while meeting sales goals through member satisfaction and employee engagement.
Essential Functions: (not all inclusive)
Designs the organization for optimal member service. Provides services that are above and beyond the expectations of member satisfaction.
Improves service by communicating and assisting employees to understand member needs, providing guidance, feedback, and individual coaching when needed.
Practice “Management by being visible.” This is done to ensure that one is able to meet and establish a rapport with the members and to remain aware of their concerns.
Must be motivated, energetic and enthusiastic about club management and show a commitment to member services.
Reviews comment cards and member satisfaction results with employees
Responds in a timely manner to member requests
Works with culinary team to plan all menus and assist with catering/club events
Holds daily staff meetings to communicate any on-going concerns or upcoming events, delegate proper responsibilities as needed.
Performs scheduling of staff members to ensure proper levels of service to exceed member satisfaction, while maintaining fiscal responsibility
Provide two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Understands employee positions well enough to perform duties in employees’ absence
Monitors and maintains the productivity level of the employees
Meet weekly with Food and Beverage Director to review operations efficiencies and concerns.
Assist in monitoring and ordering of beverage inventory, equipment, and supplies while controlling Front of house budget.
Assist with the preparation and implementation of the annual food and beverage budget to achieve the objectives set forth within.
Ensure that all sanitation and health code requirements are met and maintained. In doing so you will promote and supervise the cleanliness and order of all service areas and report all maintenance concerns/needs promptly.
Generate monthly POS sales and menu mix reports
Lead F&B team by attracting, recruiting, training and appraising talented personnel
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We ask that you meet these minimum requirements:
4 year college degree preferable or industry training equivalent
2 years’ experience in the food and beverage, culinary or related professional area in a supervisory or management role
CPR/First Aid Certified
Thorough knowledge of fine dining and banquet service in a luxury private club, resort or high end property
Coconino County Food Manager Certification (if not already acquired, will be required upon employment)
Proven strong communication and leadership skills
Excellent organizational skills, communication skills and multi-tasking capabilities
Demonstrated leadership skills
Mastery in delegating multiple tasks
Working knowledge of various computer software programs (MS Office, Jonas, ADP, POS, Open Table, etc)
Clean driving record
In Return we will offer you the following:
Paid Time off
Medical and Voluntary Insurance
Employee Assistance Program